Pearson Easy Pen Warranty – Hong Kong & Macau
Pearson provides a warranty covering defects in materials or workmanship in Hong Kong & Macau.
Please bring the Easy Pen to the following maintenance & service centres:
Hong Kong: | 28/F, 1063 King's Road, Quarry Bay, Hong Kong |
Macau: | Avenida Comercial de Macau, FIT Centre, 5 Andar, Macau |
Office hours: | Monday – Friday, 9:00am-12:45pm, 2:00pm-5:15pm |
Closed on Saturdays, Sundays and public holidays | |
Customer Service Centre: | (852) 3181 0123 (Hong Kong) |
Digital Support Hotline: | (852) 3181 0668 (Hong Kong) |
(853) 2837 1156 (Macau) | |
Email: | HKCS@pearson.com |
Defective products will be repaired or replaced at the discretion of Pearson at no charge, with the following exclusions:
Please retain the warranty card. The warranty card must be presented along with your sales receipt for each maintenance service before any repair can be made under warranty. Otherwise, the warranty is invalid and maintenance service will not be provided.
* Pearson reserves the right to change the above warranty service conditions without further notice.
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Dear Users of Pearson Easy Pen, Pearson Easy Pen Warranty Registration is no longer required. Other terms and conditions in the Warranty Card is unchanged. Please show your Warranty Card and formal receipt, when you request enjoy the Warranty service. Pearson Education Asia Limited July 5, 2021 |